Shipping Policy

This Shipping Policy outlines how orders placed with Gearsons Auto Parts are processed and delivered.

Order Cut-Off Time

Orders placed before 2:00 PM ACST (Adelaide time) on business days will begin processing the same day. Orders placed after this time, on weekends, or on public holidays will begin processing on the next business day.

Handling Time

Orders are typically processed and prepared for dispatch within 1–3 business days (Monday to Friday).

Transit Time

Once dispatched, delivery typically takes approximately 3–7 business days (Monday to Friday), depending on your location within Australia.

Total Estimated Delivery Time

The total estimated delivery timeframe is approximately 4–10 business days.

Shipping Destinations

Gearsons Auto Parts currently ships within Australia only.

Shipping Costs

Standard Shipping: Flat rate of $14.90 AUD for orders under $199 AUD.

Free Shipping: Available on orders of $199 AUD and over.

Shipping costs are applied at checkout based on the total order value as outlined above.

Shipping Carriers

We use trusted Australian shipping providers including Australia Post and other courier services depending on the product size, weight, and delivery location.

Tracking

Once your order has been dispatched, tracking details will be provided where available.

Delivery Issues

If your order has not arrived within the expected timeframe, please contact us so we can assist.

If an item arrives damaged, please report it within 30 days of delivery and include photos of the damaged packaging and product where possible.

Incorrect Delivery Details

Customers are responsible for providing accurate delivery details at checkout. Gearsons Auto Parts is not responsible for delays or delivery issues caused by incorrect shipping information provided by the customer.

Lost or Damaged Shipments

If an order arrives damaged, please contact us as soon as possible and include photos of the damaged packaging and product so we can assist with a resolution.

Contact Information

If you have any questions regarding shipping, please contact us:

Gearsons Auto Parts
6/48 O'Sullivan Beach Road
Lonsdale SA 5160
Australia

Email: sales@gearsons.com.au
Phone: 1300 219 737
Australian Business Number (ABN): 37 679 198 826